Make sure you log in into the admin account on your Mac before erasing it. Your user account does not have admin access. Erase Assistant will not be available to you if your Mac user does not have administrative rights on the machine. Your macOS does not support Erase Assistant. If your macOS is too old or has been modified, you may need to update or reinstall it in order to use this feature. If you can’t get your Mac’s Erase Assistant to work with the above steps, there are a few possible solutions. On macOS Monterey: open System Preferences… > Erase All Content and Settings.īut sometimes things don’t go according to plan. On macOS Ventura: open System Settings… > General > Transfer or Reset > Erase All Content and Settings. Depending on your macOS version, the steps will be a little different, so here are the two sequences for macOS Ventura and Monterey: ✕ Ways to fix Erase All Content and Settings not workingįirst things first, here’s how to access Erase Assistant on your Mac.
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